What's about :
This service provides advice about the planning and definition of the Quality Management System (QMS). In this manner the client benefits from a significant added value, offered by Creasys, using an integrated methodology for the quality of business management processes, and for the internal management/administration of financial-economic processes.
The service provision process:
The necessary processes for the QMS vary, depending on the model proposed under the UNI EN ISO 9001:2000, which identifies the following macro processes:
- 1) governance - 2) resource management - 3) planning and implementation of services - 4) measures, analysis and improvements
The stages involved in this service require the following activities:
- information gathering and definition of the organisation's profile
- planning of the Quality System
- setting up of the planned Quality System
- implementation and training of the Quality System
- system monitoring
- choosing the certification body
- auditing of the Quality System
- assistance to obtain and maintain certification
Objectives of the proposed service:
- to support the planning and implementation of a Quality Management System according to the ISO UNI EN 9001:2000 and ISO 9004 guidelines
- to make the organisations more competitive
Main Advantages:
- achieving a comprehensive business quality management system useful to improve the holistic management of the organization's internal processes and having economic-financial processes
- guaranteeing the satisfaction of the client's explicit and implicit expectations
- having the possibility to participate in the Public Administration tenders for the provisioning of services
